Enhancing Knowledge on Assertive Communication: Evaluating the Impact of a Tutelage Program for Staff Nurses in a Selected Hospital, Trichy

Abstract

Introduction: Assertive communication is a vital interpersonal skill that enables individuals to express their thoughts, feelings, and needs in an open, honest, and respectful way. Unlike passive or aggressive
communication styles, assertiveness fosters mutual respect and understanding, reducing the potential for conflict and promoting healthier relationships both personally and professionally.
AIM: The study aimed to review the outcomes of a tutelage programme designed to increase staff nurses’ knowledge of assertive communication at a selected hospital in Trichy.
Objective: The purpose of the study was to evaluate the knowledge before and after the test levels of staff nurses on assertive communication, to determine the impact of the tutelage programme in enhancing their
knowledge, and to explore the relationship between a few chosen sociodemographic factors and the post-test knowledge.
Research Method: A pre-experimental research design with a single group, utilising both pre-test and post-test assessments, was used. Using non-probability purposive sampling approaches, 40 samples
were chosen. Self-designed knowledge questionnaires were employed to evaluate the level of knowledge before and after the intervention.”
Results: The mean score of the pre-test was 7.7 with a standard deviation of 2.96, while the mean score of the post-test was 23.5 with a standard deviation of 2.77, resulting in a mean difference of 15.8.and standard
error of 0.64, according to the study’s findings. At p<0.05, the t value of 24.6 indicates high significance.
Conclusion: The study concluded that the tutelage programme effectively enhanced the knowledge of staff nurses.

How to cite this article:
Keerthana C, Devi K, Suresh S. Enhancing Knowl
edge on Assertive Communication: Evaluating the
Impact of a Tutelage Program for Staff Nurses in
a Selected Hospital, Trichy. Chettinad Health City
Med J. 2025;14(4):16-26.

DOI: https://doi.org/10.24321/2278.2044.202544